Shipping Policy
Every Postera Collective print is made to order and shipped with tracking, wherever you are in the world. Here is exactly how it works.
Processing time
Your print goes into production shortly after you order and ships within 1-3 business days. Framed prints occasionally take a day longer, as each frame is cut and fitted to order. You will receive an email confirmation when you order, and another with tracking the moment your package ships.
Shipping rates
Shipping is calculated per order, not per item - add as many prints as you like for the same flat rate.
- United States - free, always, with tracking
- United Kingdom and most of the EU - $9.99
- Italy, Belgium and non-EU Europe - $14.99
- Switzerland - $19.99
- Canada - $19.90
- Australia - $29.90 / New Zealand - $29.99
- Rest of the world - $24.99
Delivery times
After dispatch, typical delivery windows are:
- United States: 3-7 business days
- UK and Europe: 5-10 business days
- Canada, Australia, New Zealand and elsewhere: 7-14 business days
These are typical ranges, not guarantees - carriers occasionally run slower, especially around holidays. Every order is tracked, so you can follow it the whole way, and we monitor shipments from our side as well.
Carriers
US orders ship with USPS. International orders travel with established carriers such as DHL, Royal Mail, Evri, DPD and their local partners, depending on the destination. Your tracking link always points to the carrier actually delivering your package.
Packaging
Unframed prints ship rolled in a rigid protective tube. Framed prints ship flat in reinforced packaging with corner protection and acrylic (not glass) glazing, which travels far more safely.
Customs and import fees
US orders never incur extra fees. International orders may be subject to import taxes or customs fees on arrival, set by your country and payable by the recipient. Most of our international orders arrive without extra charges, but we cannot predict or control them where they apply.
Wrong address?
If you notice an address mistake after ordering, contact us immediately with your order number. We can update the address any time before your order ships. Once a package is in transit we cannot redirect it, and orders returned to us due to an incorrect address may require a reshipment fee.
Anything else
Questions about a specific destination or a large order? Get in touch - we reply within a day.